I'm Alex. I'm your Sherpa.
I haven't seen your call yet — but I've sat with enough of them to know there's a moment you'll want to hear again. And roughly where I'd start looking.
Bring me one conversation. I'll do the rest.
02:14PROSPECT — "Sure, timing could work — we're usually pretty deliberate about this stuff."
04:02PROSPECT — "Yeah, I mean, we'd probably want to loop in finance before anything's final."
06:47PROSPECT — "No, no, this is great — we'd just have to see how it lines up with the budget cycle."
— Alex, in the margin:fourth hedge in six minutes — each one softer than the last08:19PROSPECT — "Makes sense. Send something over and we'll take a look."
31:40PROSPECT — "Okay, that's helpful — yeah, we'd probably loop in procurement for something like this."
— Alex, in the margin:second new stakeholder introduced — both times right after price31:52MARCUS — "Absolutely, happy to hop on a call with procurement whenever works."
— Alex, in the margin:answered the words, moved to timeline nextNext time procurement — or anyone else — gets introduced again, try this: “It sounds like a few people are going to weigh in on this — who else should be part of this conversation, and what do they usually want to see before something like this moves forward?”
Ten years in and you're still getting better at this job. This is what “better” looks like when something's actually keeping score for you, call over call.
From reps who brought me one
“This is absolutely wonderful to read back. It's shaping every call I have from here on out.”
Gregory Winningham · Founder & CEO, Executives On DemandWhat happens when you upload
Upload one recording. About three minutes.
I go through it myself.
You see the two or three moments that mattered — and why.
You decide if it's worth continuing. If it isn't, you owe me nothing.
Your first review is free. No credit card. Start with any Zoom, Meet, or Teams recording. Your call stays private — never shared, never used for training — and you can delete it anytime.
Not sure which conversation to bring me?
Start with the one that felt like it went well but didn't close. Or the one that ended with “I'll think about it.” Or the one that still bothers you. That's usually the one with the most to show you.
Send me one call. Not twenty, not a quarter of call reviews — one. The one you're still turning over: not one you're worried about, one you'd swear was a win. The moments that cost you don't announce themselves; they sound fine. If I find nothing, you're out a transcript and ten minutes. If I find the moment, you'll never un-see it.